WHICH ARE THE CHARACTERISTICS THAT MAKES CNOOD A UNIQUE COMPANY?


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WHICH ARE THE 

CHARACTERISTICS THAT MAKES 

CNOOD A UNIQUE COMPANY?

哪些特点成就了别具特色的施璐德


—— NICOLAS KIPREOS ALMALLOTIS

尼古拉斯·基普雷奥斯·阿尔马洛蒂斯


CNOOD, as successful company, in my opinion manifests six distinct characteristics that makes it a unique company in the world:

施璐德是一家蓬勃发展的成功企业,我认为,以下六大特点成就了这家别具特色的公司。



1. A PURPOSE-DRIVEN COMPANY CULTURE

以目的为导向的公司文化


CNOOD’s employees have a clear sense of purpose; understand their immediate and long-term goals. This is important, because an organization with purpose shifts people and resources forward in order to achieve goals rather than simply managing them, and achieving goals is what it’s all about, isn’t it? Yes, purpose is a key ingredient for a strong, sustainable, scalable organizational culture.

 施璐德的员工具有明确的目标意识;明白自己的近期和长期目标。这一点非常重要,因为一家目的明确的企业会合理地调配人力和物力资源来实现目标而不是简单地管理目标,而管理目标的终极目的就是实现目标不是吗?是的,要培养具有可持续性、可扩展性的强大公司文化,首先必须具有明确的目标。


Purpose is an inspirational driver for engaging employees. When our leaders, Dennis Chi (Chairman) and Faylee (CEO), establish a clear purpose for CNOOD people, they inspires and engages us, providing a concrete source for motivation. In other words, the organization’s strategies, capabilities, and culture become the engine behind the organization’s purpose.

目的明确能够激励员工,提高员工的敬业度。我们董事长Dennis Chi和首席执行官Faylee在向施璐德员工提出明确目标时,会激励并鼓励员工互动,以提供强大的动力源泉。换言之,组织的战略、实力和文化成为了有效推动公司实现自身目标的引擎。


2. EFFECTIVE COMMUNICATION

有效的沟通


Effective communication in CNOOD have three main characteristics: clarity, courtesy, and proactivity.

在施璐德,有效的沟通具有三大特征:清晰、礼貌和主动。


Clarity is a vital element in effective communication, because it is important for messages and information to be transferred in a transparent, clear, and concise manner. It is the clarity of the messages in CNOOD, that allows us to give the maximum, and that makes us an invaluable TEAM. In our organization, where employees express themselves clearly and safely, teams work together better and productivity is increased as a result.

清晰是决定沟通成败的关键,因为以透明、清晰、简洁的方式传递信息至关重要。施璐德正是通过清楚地传达信息成就了伟大业绩,并让我们的团队拥有强大的战斗力。在我们的组织中,如果员工能够清晰、安全地表达自己的想法,团队就能更好地合作,生产力也会随之提高。


Courtesy is another important aspect of communication in CNOOD. It allows messages to be transmitted within an atmosphere of safety and respect. It manifests respect for the other person and gets the message across within the safe limits of that respect. In this way, feedback, information, and messages are transferred in CNOOD with minimal concern for getting hurt or hurting others.

 施璐德还非常重视以礼貌的方式开展沟通,这使得员工可在安全和相互尊重的氛围中传递信息。这一点表现为大家相互尊重,并在这种尊重的安全范围内传递信息。各种反馈、信息和消息就是通过这种方式在施璐德传递,以将彼此之间的伤害降到最低。


Proactivity is a yet another crucial aspect of an effective communication in CNOOD. We believe that the only way to conduct a productive discussion is to conduct a proactive one. A forward-looking discussion is based on the notion that whatever happened has happened, and it cannot be changed, so the discussion is more centered on what we can do from this point going forward in order to reach our goals or operate better as a TEAM.

“主动”是施璐德开展有效沟通的另一个重要方面。我们认为,只有员工主动参与,才能实现富有成效的讨论。我们倡导“着眼未来”的讨论,我们认为往事已矣,不可改变,所以在讨论中要更多地关注从现在开始,应该如何达到我们的目标或相互协作以取得更好成绩。


3. A CULTURE OF FEEDBACK

反馈文化


We think in CNOOD that feedback is crucial to the success of our organization. Why? Because feedback pushes higher levels of performance. Creating an open, feedback-oriented company culture requires people to be receptive to giving and receiving feedback and to understanding when and how to give it. Feedback can come from own employees or customers, it does not matter. The feedback could be about any aspect, including leadership and vision, management and internal practices, and operations. A culture of feedback means not only that feedback is given and received but also that it is given and received safely, clearly, and productively; with sensitivity to diversity of cultures, personalities, and situations.

我们认为,反馈是施璐德成功的关键。为什么?因为反馈能够推动绩效提升。创造以反馈为导向的开放企业文化需要员工乐出提出和接受反馈,并知道何时以及如何提出反馈。不管是员工还是客户,都可以提出反馈。反馈可能涉及各个方面,比如领导力和愿景、管理和内部实践以及运营方式等等。反馈文化不只是提出和接受反馈,还要在密切注意文化、个性以及情况多样性的前提下,确保能够安全、清晰和切实有效地提出和接受反馈。


4. EMBRACING DIVERSITY

拥抱多样性


Cultural sensitivity is the awareness of practices and cultures that are different from your own. A culture that embraces diversity, like the one that CNOOD’s follows, has an awareness of different cultures, of how these cultures should be properly approached, and how to communicate with them accordingly. Our top management in Shanghai is always evaluating how certain cultural differences affect how people work, communicate, and interact without judging, making assumptions, discriminating, or stereotyping.

文化敏感性是指企业文化要意识到与自己不同的实践做法和文化。拥抱多样性的文化 - 就像施璐德一直所践行的那样,要了解不同的文化,知道如何走近这些不同的文化并与相应的人群交流。我们上海公司的最高管理层一直在评估文化差异会对人们的工作、交流和互动产生怎样的影响,而从不主观地做出判断和假设,从不歧视不同文化的人群或对任何人群形成刻板印象。


CNOOD embraces diversity and it is centered on tolerance and acceptance of others, which fosters teamwork and a general sense of collaboration.

施璐德拥抱多样性,并将相互包容与海纳百川的精神视作企业的核心文化,为培养团队精神和全面合作提供了沃土。


5. TEAMWORK

团队精神


This is key inside CNOOD. Creating, enhancing, and celebrating teamwork is at the heart of CNOOD’S culture. When a team works well together, as a unit, they are able to accomplish more than its individual members can do alone; when members apply different skills, they are often able to come up with a more effective solution than one person working on the same problem alone. Mutual support can have the benefit of encouraging people to achieve goals they may not have realized they could reach on their own.

这是施璐德内部的关键文化。创造、增强和倡导团队精神是施璐德文化的核心。一支相互合作的团队所能达到的成就远远高于每个人单打独斗;如果整个团队都能发挥个人专长,集思广义,能够拿出更好的解决办法来有效的解决问题。相互帮助还有助于鼓励人们成功实现凭一已之力可能无法企及的目标。


6. GROWTH AND DEVELOPMENT

成长与发展


CNOOD’s culture is always offering us opportunities for growth, both in terms of training and in terms of their ability to grow as individuals or as TEAMS. It is CNOOD’s Manager job to obtain the best possible performance from us but to obtain the best possible performance, but helping us at the same time to grow. CNOOD opportunities for growth are an incredibly determining factor in our engagement. 

施璐德始终通过培训为员工提供成长机会,提升员工的个人能力或团队合作能力。施璐德的管理人员不仅要激励员工发挥最佳表现,同时还要帮助员工不断成长和发展。在施璐德,为员工提供发展机会是提升员工忠诚度的决定性手段。



作者简介 About Author


 

南美公司合伙人

Nicolas-CNOOD Chile Partner


Nicolas is part of a family of Greeks that came to Chile looking for better opportunities, with nothing but their desire to succeed, their freedom, their love and faith in God´s designs. Thus he was raised with his brother and two sisters with very clear principles, good education and morals, simplicity in the way of living and an infinite love. He was formed in establishments of great reputation that have allowed him to reach great ideals. He married Patricia in 1993 and has four children (Maria Jesus, Vicente, Benjamin and Joaquin) forming a happy family. Live his faith very close to God and the Blessed Virgin Mary, trying to improve every day, being honest and kind with his colleagues, but without giving up to defend what he believes is right or better, always with respect, doing things with conviction, care and true. He always push to be soft in people and hard in facts.

He is not afraid to make a mistake, but yes if he does not do what he should, if he affects someone by not doing his duty. He feels very comfortable at Cnood where he has been generously welcomed. Feel a debt to the company that expects to pay off soon.

His maximum thinking is “think positively and masterfully, with confidence and faith, and life become more secure, more fraught with action, richer in experience and achievement”.

【英译汉】

尼古拉斯出生于一个希腊裔家庭,当初他们为谋求更好机遇而举家徙居智利时,可谓身无长物,唯有成功之渴望、自由之身心,以及他们的爱心和对天主计划的信德。此后,他与兄弟和两个姐妹在极为清晰的原则指引下长大成人,受到过良好的教育和道德的熏陶,养成了简朴的生活方式,心中充满无尽之爱。几家声誉卓著的机构培养陶冶了他,帮助他实现远大理想。1993年,他与帕特里夏结为伉俪,育有四个儿女(玛丽亚·赫苏斯、比森特、本哈明、华金),一家人其乐融融。他信仰虔诚,日进日新,对待同事,真诚友善,但对自己认定正确之事抑或更佳之策,则必为之争辩,不轻言放弃。恒守敬人之道,临事唯以信、爱、真。一以贯之者,宽以待人、严以求实。

他不怕犯错,但若因自己未做分内之事、未能恪尽职守而累及他人,则必心怀畏惧。在施璐德,他受到热情欢迎,颇感自在裕如。自觉有义务为公司服务,期待不久即可回报。

他的座右铭是:“正面思考,积极主动,充满自信,信仰坚定,生活必将更为稳定,更多实干行动,留下更丰富的经历和成果。”


END



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